Patient reviews on popular platforms, such as Google, Yelp, RealSelf, and Facebook can highly influence your practice’s reputation and affect your ability to attract new patients. Here are a few tips to get your patients to leave you a positive review!
Provide the best experience possible. Giving patients high-quality customer service at every interaction will keep them happy and encourage them to leave positive reviews.
Invite satisfied patients to write a review online. More than likely, people with great experiences will want to recommend their friends and family to your practice. If these individuals verbally express their positive feedback to you, ask them to leave an online review on well-known review sites. You can even email them with links to your online profiles where they can write a review on the platform of their choice.
Display instructions around the office. Since not every patient is tech-savvy, it may be a good idea to display your social media and review sites with instructions on how to leave a review at the front desk or in the waiting area.
Make social media posts. Patients who follow you on social media are most likely seeking to stay connected with your practice. This is your opportunity to create a “Thank You for Visiting Us” video or social media post dedicated to your patients and inviting them to leave a review.
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Tel: (972)882-9200 / (972)882-9222
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